Thank you for shopping at SilkCraft. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
1. Processing Time
Orders are typically processed within 1-3 business days. Processing time includes the time it takes to prepare your order, pack it securely, and hand it over to the shipping carrier. Please note that processing times may be longer during peak seasons or holidays.
2. Shipping Rates & Delivery Estimates
Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping costs during the checkout process before completing your purchase. Delivery estimates vary depending on the shipping method selected and the destination. The estimated delivery time will be displayed at checkout.
3. Shipping Methods
We offer the following shipping methods:
Please note that these are estimates and actual delivery times may vary.
4. Shipping Destinations
We currently ship to [List of Countries]. If your country is not listed, please contact us at [Your Contact Email Address] to inquire about shipping options.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
6. Shipping Delays
SilkCraft is not responsible for delays caused by the shipping carrier, customs, or unforeseen circumstances. However, if you experience a significant delay in receiving your order, please contact us at [Your Contact Email Address], and we will do our best to assist you.
7. Lost or Stolen Packages
If your package is lost or stolen, please contact the shipping carrier to file a claim. SilkCraft is not responsible for lost or stolen packages, but we will assist you in the claims process to the best of our ability.
8. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient. SilkCraft is not responsible for any customs duties, taxes, or fees incurred on international shipments.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at [Your Contact Email Address].